Questions?
We’ve got answers.
Find answers to some of the most common questions about working with LR Creative, our services and how projects work.
Still unsure about something? Get in touch and tell us a little about your business.
Contact LR CreativeEverything you may want to know before getting started.
Every business is different, so projects can be tailored depending on what you need.
01
What services does LR Creative offer?
LR Creative offers website design, ongoing website management, email marketing, e-commerce support and digital creative. Services can be used individually or combined depending on what your business needs.
02
What platforms do you work with?
LR Creative works primarily with Shopify and also supports businesses using platforms such as Ecwid. If you are unsure whether we can work with your current setup, send us your website and we can take a look.
03
Do you only build new websites?
No. LR Creative can build a new website, redesign an existing website or work with the site you already have. We also provide ongoing website management for businesses that need regular updates and support.
04
Can you manage my website after it launches?
Yes. Ongoing website management is a major part of what we do. This can include product updates, collections, homepage changes, promotions, website banners, navigation changes and general website support.
05
Do you upload products?
Yes. Product uploads and updates can be included as part of website management or e-commerce support. This can include product images, descriptions, collections, categories and other product information.
06
Do you offer email marketing?
Yes. LR Creative creates email campaigns for new arrivals, product launches, promotions, seasonal campaigns and other important retail moments. We work with platforms including Mailchimp and Shopify Email.
07
What does Digital Creative include?
Digital Creative can include website banners, campaign graphics, email creative, social media graphics, product-focused content and digital lookbooks.
08
Do you work with businesses outside Melbourne?
Yes. LR Creative is Melbourne-based, but our services are digital, which means we can work with businesses regardless of where they are located.
09
How much does a website cost?
Website pricing depends on the size of the project, the platform, the number of pages and the level of customisation required. Once we understand what you need, LR Creative can provide a quote based on the scope of your project.
10
How long does a website take?
Timelines depend on the size and complexity of the website, how much content is required and how quickly information and assets are supplied. A project timeframe can be discussed before work begins.
11
What do I need to provide for a website project?
This can vary, but it usually includes your logo, brand assets, product or service information, imagery and any existing website content you would like to keep. We can guide you through what is needed once your project begins.
12
Can you redesign my current website?
Yes. If your current website feels outdated, difficult to shop or no longer represents your business, LR Creative can review the existing site and create a more polished and considered online experience.
13
Do you offer one-off support?
Depending on the project, LR Creative can help with both one-off work and ongoing support. Send through what you need help with and we can determine the most suitable option.
14
How do I get started?
Simply complete the LR Creative contact form and tell us about your business, your current website and what you need help with. We can then discuss the project and the next steps.
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