Terms & Conditions

1. Introduction

Welcome to LR Creative. By accessing or using our website (www.lrcreative.com.au), services, or products, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.

2. Services Provided

We offer website design, social media management, brand strategy, and creative consultation services. All services are delivered under agreed timelines and scopes discussed during onboarding and confirmed via email or proposal.

3. Booking & Payments

  • A 50% non-refundable deposit is required to secure your project start date.
  • The remaining 50% is due upon final delivery unless otherwise agreed in writing.
  • Failure to pay on time may delay project delivery or result in service suspension.

4. Intellectual Property

All content, designs, and deliverables remain the property of LR Creative until full payment is received. Upon payment, you will own the final approved work. We reserve the right to showcase work in our portfolio or social media unless otherwise agreed.

5. Revisions & Communication

  • Each package includes up to 3 rounds of revisions. Additional revisions will incur additional charges.
  • Projects require timely communication. If we do not hear from you for 14 days, your project may be paused or archived.

6. Cancellations & Refunds

Deposits are non-refundable. If you wish to cancel, please notify us in writing. Any additional refund requests will be evaluated on a case-by-case basis depending on work completed.

7. Limitation of Liability

While we strive for excellence, LR Creative is not liable for any damages resulting from the use or inability to use our services, including lost profits or business interruptions.

8. Privacy

All client information is handled in accordance with our Privacy Policy.

9. Governing Law

These Terms & Conditions are governed by the laws of Victoria, Australia. By using our services, you consent to the jurisdiction of its courts.

10. Contact

If you have any questions, please contact us at:

LR Creative
Melbourne, Australia — By appointment only
Email: info@lrcreative.com.au